Community Resources
Student Support Services
| Resource | Phone Number | Comments |
| 211 Information Line | Dial 211 or 866-698-6155 | Information & referrals for child care, emergency social needs, food, health care services, housing, mental & dental help and WIC; also can text your zip code to 898211 |
| 988 Suicide and Crisis Lifeline | Call or text 988 or chat 988lifeline.org. | If you or someone you know is struggling or in crisis, help is available. You’ll be able to speak with a trained crisis counselor any time of day or night. |
Child Abuse
Counseling Services
| Resource | Phone Number | Comments |
| Best Care Treatment Services | 541-475-6575 | BestCare offers Mental Health Counseling for individuals who are in need of services. Mental health counseling can be viewed as a stand-alone service, or offered in conjunction with drug and alcohol treatment. |
| Madras School Based Health Center | 541-383-3005 | School based health center at Madras High School |
| Warm Springs Community Counseling | 541-553-3205 | Warm Springs Community Counseling provides mental health and substance abuse assessments and can provide results to Courts, school, probation/parole and other agencies with permission of the client. |
| Oregon Youthline | 1-877-968-8491 or text TEEN2TEEN to 839863 or Chat at TheYouthline.org | YouthLine is a free teen-to-teen crisis support and help line. YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. |
| Native Youthline | 1-877-968-8491 or Text NATIVE to 839863 or Chat at TheYouthline.org | Native YouthLine is a crisis and support hotline for teens that gives them an option to talk, text, or chat with a peer about issues they are dealing with in a safe and confidential way. |
| The Trevor Project | Trevor Lifeline: 1-866-488-7386 | The Trevor Project is the leading suicide prevention and crisis intervention nonprofit organization for LGBTQ young people. We provide information & support to LGBTQ young people 24/7, all year round. |
| Care Solace |
888-515-0595 |
Care Solace connects students and their families to care. At no cost to you, Care Solace will quickly and confidentially find available mental health and substance use providers matched to your needs. Find the right help at the right time. |
Family Access Network (FAN)
FAN advocates link children and families to critical basic need services with the goal of keeping children healthy and in school.
FAN provides a direct and convenient way within the school to connect children to vital resources, and coordinates with over 100 partners to ensure those in need are assisted quickly. FAN advocates support our most needy families, removing barriers and paving the way for a child’s success. Every year, FAN advocates improve the lives of nearly 7,000 children and family members in our community.
| Advocate | Contact Info | Schools/Info |
| Anna Vargas |
541-640-1234 |
Advocate for families of students attending: Madras High School Madras Elementary |
| Jodi Begay |
541-647-7214 |
Advocate for families of students attending: Warm Springs K8 Academy Bridges High School ROOTS 509J Online Big Muddy School |
| Kathia Bustamante |
541-647-7449 |
Advocate for families of students attending: JCMS Mariposa Dual Language Metolius Elementary Buff Elementary |
Food
| Resource | Contact Info | Comments |
| Food Bank/Commodities Program |
4217A Holiday Street, Warm Springs 541-553-3422 |
M-F, 9 a.m.-5 p.m. (Call ahead) |
| Food Pantry at Warm Springs Presbyterian Church |
1141 Warm Springs Street, Warm Springs 541-553-1237 |
Sundays 11:30 a.m.-1:30 p.m. (Food Pantry) |
| Food Bank at United Methodist Church |
Second & Fourth Tuesday 49 NE 12th St, Madras |
9:30 a.m.-1 p.m. |
| Food Bank at 7th Day Adventist |
Every Tuesday 556 SE 7th St, Madras |
1 p.m.-5 p.m. |
Housing
| Service/Individual | Contact Info | Info |
| McKinney-Vento Homeless Liaison: Ignacio Torres |
541-640-1047 |
The McKinney-Vento Act’s Education of Homeless Children and Youth Program, ensures that homeless children and youth are provided a free, appropriate public education, despite lack of a fixed place of residence or a supervising parent or guardian. To inquire about eligibility or services, contact Ignacio. |
| Thrive |
Thrive Central Oregon meets families and individuals – our neighbors – in public spaces to connect them with the assistance they are looking for. There are many resources in Central Oregon, but the landscape can be difficult to navigate alone. We connect with folks and utilize a holistic, individual-led approach to services, and in doing so we help access affordable housing and financial security in a sustainable and trauma-informed way. |
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| Neighbor Impact |
HomeSource/Housing Stabilization 374 SW 5th Street, Suite B (541) 548-2380 Energy Assistance Hotline: (541) 504-2155 |
Whether preparing children for kindergarten, distributing over 6 million pounds of food, or supporting a young couple purchasing their first home, NeighborImpact helps meet the needs of more than 55,000 households each year right here in Central Oregon. |
Multi-Service Center
| Service/Individual | Contact Info | Info |
| Tribal Social Services |
(541) 553-3425 |
Supports tribal members who are low income or have no income. Provides Social Security services help, Low Income Energy Assistance Program (LIHEAP), food distribution, medical gas vouchers (for Indian Health Services referred care, and referrals for other services. |
| Thrive |
Thrive Central Oregon meets families and individuals – our neighbors – in public spaces to connect them with the assistance they are looking for. There are many resources in Central Oregon, but the landscape can be difficult to navigate alone. We connect with folks and utilize a holistic, individual-led approach to services, and in doing so we help access affordable housing and financial security in a sustainable and trauma-informed way. |
|
| Neighbor Impact |
HomeSource/Housing Stabilization 374 SW 5th Street, Suite B (541) 548-2380 Energy Assistance Hotline: (541) 504-2155 |
Whether preparing children for kindergarten, distributing over 6 million pounds of food, or supporting a young couple purchasing their first home, NeighborImpact helps meet the needs of more than 55,000 households each year right here in Central Oregon. |
| ODHS Self-Sufficiency Office |
4217A Holiday Street, Warm Springs (541) 553-1626 |
This is the Warm Springs Family Resource Center DHS Self-Sufficiency Office Warm Springs DHS Self-Sufficiency Office. They provide help with Food benefits (SNAP), Cash for families (TANF), Child care assistance, Refugee services. Office Hours: Mondays through Fridays 8am to 5pm. |