COMMUNICATION

FAQ’s regarding SMS Text Messaging:  

• Question: What happens if I provide a phone number to receive text messages?
  Answer:  We will input your text-enabled (SMS) phone number into the system, and our calling service will
  automatically send a text message to your mobile phone to confirm your request.

• Question: From what number will these text messages originate?
  Answer:  All confirmation text messages and subsequent alerts will come from 23177 or 63079. Please save
  this number and program it as your school so you can quickly recognize this number as the official
  source of our messages.

• Question:  What will the confirmation message say?
  Answer:  The confirmation message will read the following:
  You are confirmed to receive alerts from us. More info text reply “HELP” or “STOP 509J”
  to opt out. Msg & data rates may apply

• Question:  How do I opt-out to receive text messages from our calling service?
  Answer:  When you receive the confirmation, please text reply back with “STOP 509J” The confirmation
  message will read the following:
  You are now confirmed to stop receiving messages from us.

• Question:  I did not receive a confirmation message. What happened?
  Answer:  Check with your provider to see if text messaging has been enabled since you will need to be subscribed
  to a text messaging plan in order to receive or reply to text messages. You should also ask your mobile
  phone provider if your device accepts premium text messages.

• Question:  I did not receive a confirmation message because my phone wasn’t text enabled. I have since contacted
  my mobile phone provider to enable it. Do I need another confirmation message sent?
  Answer:  No. If your SMS phone was already submitted to our database, you should be confirmed to receive text
  alerts.  However, you can check if you are opted-in by texting the word “SUBSCRIBE 509J” to 23177 or
  63079 and you will receive the following reply:
  This phone number has already been opted in. More info text reply “HELP” or “STOP 509J” to opt out

• Question:  What if I opted-out but later decide I would like to opt-in again?
  Answer:  To re-subscribe to SMS texts, recipients can text the words “SUBSCRIBE 509J” to either of our short codes at
  • 23177 or 63079 or 82932 to receive emergency texts.
  • 53291 to receive non-emergency announcements and closure notifications

    If the recipient wants to receive both emergency and non emergency, send the text twice, once to each of the short codes

• Question:  If I change mobile phone providers but keep the same number, do I need to opt-in again?
  Answer:  No. Once your phone number has been opted-in, it stays registered within the system.

Jefferson County School District and our schools utilize the following social media platforms:

Facebook	Twitter	Instagram

 Social Media Rules of Engagement

Jefferson County School District 509J

This site welcomes your comments and the expression of your opinion. We also respect your right to disagree. That being said, we are counting on you to follow some basic rules on our sites:

No abusive, obscene, vulgar, or inappropriate language or postings. This includes remarks that are racist, sexist, homophobic, profane, or sexually explicit. All such posts will be immediately removed. This includes masked words (***), acronyms and abbreviations. Please note that we use automatic comment filtering, so any comment containing profanity will automatically be hidden.
We will remove any post that is derogatory toward an individual, whether a student, a staff member, or a community member.
If you wish to make us aware of an issue in your school, or if you have a complaint, please submit the information following the appropriate procedure at https://www.jcsd.k12.or.us/district/contact-us/
Please cite your sources as appropriate.
We will remove posts that violate the privacy of individuals.
We will remove comments that are repetitive or are unrelated to the original post.
We will remove comments that promote or endorse political campaigns or candidates
We will remove comments that advertise or promote commercial products or services
Our page administrators reserve the right to remove any comment at any time for any reason.
Content that infringes on copyrights or trademarks will be removed.
Content that violates JCSD 509J policy, Oregon law, or federal law will be removed.
Repeat violators will be banned from the site.

These pages are not monitored 24/7. Please direct any comments or questions to jcsdfb@509j.net.

Jefferson County School District 509J does not sponsor or endorse any content posted on this social media site by third party users.